Frequently Asked Questions

What Is The Age Limit For Joining FIT HUB?

The minimum age of members is 14 years. If you are under 17 years old, then, parents or guardians are required to sign a membership agreement and agree to accept responsibility for ensuring members comply with all membership terms and conditions.

What Are The Types Of FIT HUB Membership?

FIT HUB membership from 3 to 12 will be given the gym access to all FIT HUB clubs and can join unlimited classes.

How Do I Get A Personal Trainer?

To get PT assistance, you must first become a FIT HUB member. Then you can choose a PT package from 4 to 48 sessions. Click Here to book a session with personal trainer.

Can My Membership Be Freeze?

Of course, there are 2 conditions to be able to freeze/stop temporarily the membership, for medical reasons or moving assignments abroad/out of town for more than 2 weeks. Please contact CS for further information.

How Do I Claim A Free Trial?

You can fill out the form by Click Here, (, our team will contact you later.

How to Book a Class on Fithub?

You can only book classes through the FIT HUB application which is available on the Appstore and PlayStore. You can fill out [the form] (, later our team will contact you.

What Payment Types are Available at FIT HUB?

Our payment methods can use Atome, Kredivo, OVO, BCA Virtual Account, Mandiri Virtual Account, Debit Cards, Credit Cards and Indodana.

How to make changes to personal data on the FIT HUB application?

You can contact your Homeclub Customer Service to make changes to yourself on the FIT HUB Application.

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