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TERMS AND CONDITIONS OF USE OF THE FIT HUB APPLICATION

Last change: 22/11/2024

THESE TERMS AND CONDITIONS OF USE OF THE FIT HUB APPLICATION AND SERVICES CONTAIN IMPORTANT INFORMATION REGARDING YOUR AND FIT HUB'S RIGHTS AND OBLIGATIONS, PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY.

FIT HUB is PT Jaya Digital Properti which is a company established under Indonesian law and operates a website relating to fitness services in the territory of Indonesia (“ We ”, “ FIT HUB ”). FIT HUB is a platform that allows us to collect, store and process your personal data as a user (“ you ”) in connection with offers, purchases and use of our services in the form of a website at www.fithub.id and Android-based mobile applications and iOS with the name FIT HUB. This Terms and Conditions Document for Use of the FIT HUB Application and Services (" Terms and Conditions ", " Agreement ") was created to facilitate information as well as the rights and obligations by Us for Our users** (" Users ")** who access this website and application. By accessing our website and application, you agree to comply with and comply with these Terms and Conditions when accessing our website and application. If you do not agree with these Terms and Conditions, please stop using our website and applications.

THESE TERMS AND CONDITIONS GOVERN THE FOLLOWING, INCLUDING BUT NOT LIMITED TO:

1. Access, download or use any of FIT HUB's websites and applications and services;
2. Storage and use of your personal information; And
3. Account and membership registration process, membership payments, and use of your members.

Please contact us at [email protected] for questions or problems that arise.

1. DEFINITION

   1. “FIT HUB” refers to a business owned by PT Jaya Digital Properti that operates in the fitness services industry.
   2. "FIT HUB GO" refers to a separate business owned by PT Jaya Digital Properti, distinct from FIT HUB, which has a different membership type. With this membership, you can only access services exclusively at FIT HUB GO clubs.
   3. “FIT HUB Application” means an Android and iOS based software application created, operated and provided to the public by PT Jaya Digital Properti which may include transactions related to membership, member operations when entering our club area, etc. with actions relevant to the FIT HUB business;
   4. “Service” is a membership that you get after you register an account and pay in the form of access to fitness services and classes provided by FIT HUB.
   5. “Intellectual Property Rights” means all (i) patents, patent applications, patent disclosures and inventions, (ii) Internet Domain names, trademarks, service marks, trade dress, trade names, logos and company names and their registration and registration applications together. together with all goodwill associated therewith, (iii) copyrights (registered or unregistered) and copyrighted works and registrations and applications for registration thereof, (iv) masked works and registrations and applications thereof, (v) computer software, data, bases data, and documentation thereof, (vi) trade secrets and other confidential information (including ideas, formulas, compositions, inventions (whether patentable or non-patentable and whether put into practice or not), know-how, manufacturing and production processes and techniques, research and development information, drawings, specifications, designs, plans, proposals, technical data, and copyrighted works, financial and marketing plans and customer and supplier lists and information, and (vii) copies and tangible embodiments thereof (in any form or media even).

2. CERTAIN GENERAL CONDITIONS

   1. You are hereby responsible for the account containing your personal information and all activities carried out in connection with the use of the account on the FIT HUB website and application and for ensuring that all use of the website and application complies with all Terms and Conditions and Privacy Policy. Users are fully and absolutely responsible for protecting the confidentiality of information including but not limited to passwords for the FIT HUB application.
   2. FIT HUB can hereby stop the offers given to Users, and has the right at any time to change or discontinue any or all aspects or features of the offers given to Users.
   3. FIT HUB has the right to refuse access or use of offers provided to you at any time, without or without notice, due to your actions deemed to violate these provisions or for any other reason based on FIT HUB's personal policy for reasonable reasons.
   4. FIT HUB reserves the right at any time to disclose any information deemed necessary to comply with the provisions of laws and regulations in legal proceedings or applicable regulatory requests, or to change, refuse to display or delete any information or material, in whole or in part, in its sole discretion. single company.

3. PERSONAL INFORMATION

   1. Before you can use our services, you are required to register an account first before continuing with the process of purchasing a package and creating an account. When registering for the account, you will be asked to complete personal data including but not limited to:
      1. Name;
      2. Address;
      3. Place and date of birth;
      4. ID number;
      5. Phone number;
      6. Email address; And
      7. Other information relating to personal data that may be relevant.
   2. We hereby guarantee that we will fully maintain the confidentiality of all information provided by you in terms of account registration in accordance with our Privacy Policy. However, in the event of an information leak caused by external factors or criminal acts from other third parties, we are not responsible for data leaks in the event of such actions but will continue to carry out corrective actions as best as possible to recover the existing losses.
   3. You hereby declare that:
      1. You are the original owner of the personal data registered on our website and application;
      2. If proven otherwise, FIT HUB is not responsible for any losses arising from your actions and has the full and absolute right to deactivate your account.

4. MEMBERSHIP

   1. To use the services provided by FIT HUB, you are required to register as a member and have an account and make payment according to the length of service you want.
   2. The minimum age limit to be able to use membership and services is 12 (twelve) years old. Regarding this matter, the provisions are further regulated in the Gym & Class Terms and Conditions.
   3. You hereby warrant to:
      1. Only use the Services for yourself and will not transfer your account to another party to access the Services; And
      2. Subject to the Terms and Conditions of Service Use .
   4. If there are changes to your data, especially your personal information, you are required to make immediate changes to the FIT HUB Application to continue using our Services.
   5. You hereby declare that you are willing to receive information about your membership status, promotions, and all events from time to time.
   6. If you become aware of any unauthorized use or misuse of your membership as regulated in these Terms and Conditions, you are required to immediately contact us so that the unauthorized use can be resolved immediately.
   7. If you delete your FIT HUB account for any reason, whether intentionally or unintentionally, your Membership will automatically be considered terminated, and you will no longer be able to access FIT HUB services, including Personal Trainer services or Reformer Pilates Classes (if applicable), nor request any form of payment refund. The deletion will also affect your account and payment history, making it inaccessible. Your account cannot be reactivated for any reason once it has been deleted.

5. APPLICATION USE

   1. You are only permitted to use the website and application to access information related to Service facilities, training schedules, classes, and other services that may be provided by us.
   2. You are not permitted to use the FIT HUB website and application for other purposes that violate the law or harm other parties, including but not limited to harming us as the owner of the website and application and services.
   3. You hereby agree not to send, share, or upload content that is unlawful, contains violence, contains discrimination, or violates other people's intellectual property rights when using the FIT HUB website and application.

6. PAYMENT

   1. Use of FIT HUB Services requires certain payments such as membership fees or additional fees for special services, including but not limited to the use of a Personal Trainer to better support you in using our Services.
   2. You are responsible for paying all costs incurred to enjoy the Services provided in accordance with these Terms and Conditions.
   3. Payments that you make as mentioned above are guaranteed to only be made to our official account and/or virtual account . Please do not make payments to accounts other than FIT HUB's official account or virtual account , including but not limited to employee accounts or other accounts. which is not in the name of PT Jaya Digital Properti. Any losses arising from payment actions outside of FIT HUB's official account are not the responsibility of FIT HUB.
   4. The fees referred to in this point do not include Service Tax, Goods Tax, Value Added Tax, or other taxes that may be imposed in accordance with applicable laws and regulations.
   5. All payments made cannot be returned for any reason.

7. ITEMS THAT ARE RESTRICTED
   FIT HUB prohibits you from engaging in any of the following actions while using the Services:

   1. Actions that violate statutory regulations, court decisions, decrees or orders, or legally binding administrative actions;
   2. Actions that may violate public order, morality or customs;
   3. Actions that violate intellectual property rights, such as copyright, trademark and patent rights, rights to fame, privacy, and all other rights granted by law or contract with Us and/or third parties;
   4. The act of posting or transmitting excessively violent expressions; expressions that lead to discrimination based on race, national origin, creed, gender, social status, family origin, etc.; expressions that encourage or encourage suicide, self-harming behavior, or drug abuse; or expressions that contain antisocial content and cause discomfort to other people;
   5. Actions that benefit or involve collaboration with anti-social groups;
   6. Actions related to religious activities or invitations to certain religious groups;
   7. Unauthorized or improper acts of collecting, disclosing, or providing other people's personal information, registered information, user history, or the like; And
   8. Actions that violate statutory regulations for content containing pornography, unethical content, etc.

8. SUSPENSION, TERMINATION AND CANCELLATION
   We reserve the right to (a) refuse to complete or cancel your verification process, (b) suspend, limit, or terminate your access to any or all of the Services, and/or (c) immediately deactivate your account for any reason, including but not limited to where:

   1. We are, in our reasonable opinion, required to do so by applicable law or any court or other authority subject to us in any jurisdiction;
   2. We suspect that you are acting in violation of these Terms and Conditions;
   3. Use of your account is subject to pending litigation, investigation or governmental process and/or we perceive a high risk of legal or regulatory non-compliance related to your account activity; And
   4. You take any action that may circumvent our control such as abusing promotions we may offer from time to time.
      We may suspend, limit or terminate your access to any or all of Our Services and/or deactivate or cancel your account, without reason by providing you with prior notice. You acknowledge that our decision to take certain actions, including restricting access to, suspending, or terminating your account, may be based on confidential criteria that are important to our risk management and security protocols. You agree that we have no obligation to disclose details of its risk management and security procedures to you.

9. CHANGES TO TERMS AND CONDITIONS
   In the event of changes and additions to these Terms and Conditions, We will notify you no later than 7 (seven) days before they take effect. The notification as intended can be done in the form of an email or notification on our application.